Legislations regulating the capital market secure for dealers the right to aggrieve against administrative decisions issued by the Minister or the Capital Market Authority.
The grievance shall be applied before the grievances committee – unless otherwise is stipulated in the Capital Market Law 95\1992 – within thirty days from the date of notifying the person in concern and fifteen days for grievances against administrative decisions as per articles 30 and 31 of Law 95\1992.
A committee shall be formed to examine grievances as per a decree of the Minister of Investment to be headed by one of the deputies of State Council (SC) President, membered by two (SC) consultants selected by the council, one of the CMA senior officials, to be chosen by the Chairman and an experienced person chosen by the minister. The CMA Chairman shall nominate a secretariat for the committee from the CMA grievance office. A majority of the grievance committee shall be enough to be convened or take its decisions.
Grievances shall be applied for the grievance office at the CMA head office provided that all required data shall be provided. The grievant may apply any other data to support his\her grievance.
The committee shall settle the grievance within sixty years from the date its application or from the date of finishing explanations required by the committee. The committee's decisions shall be valid and final, while it can be appealed. The grievant shall be informed with the committee's decision through the CMA Grievance Office if he\she did not show up for the verdict session. The Grievance Office shall also inform CMA concerned administrations and MCDR with the final verdict.
The CMA prepared a manual for dispute settlement related to administrative decision issued by the Minister or the CMA for providing more information that may enrich public legal culture for securities dealers (both institutions and individuals).